Freddy’s is one of America’s Best Places for Customer Service

A group of Freddy's staff members

While 2020 has been a hard year for us all, many people have visited their favorite stores and restaurants to escape these trying times. Recently, Newsweek partnered with data research firm Statista to highlight companies that have offered exemplary customer service in the past year. We’re proud to announce that Freddy’s Frozen Custard and Steakburgers’ customer service was ranked number one in the fast-casual restaurant category. 

We Set The Bar High For Customer Service

While Freddy’s menu draws guests into our restaurants, the addition of our customer service brings them back. Like our COO, Oren Molovinsky says, “If you strive to take great care of every guest… the rest of it all works out!” We’re dedicated to creating a welcoming environment where guests can expect consistent service and quality in every location they visit. When you walk into one of our restaurants, you’ll know you’ve made the right decision.

Food Made Fresh, Just For You

As a guest at one of our Freddy’s Frozen Custard and Steakburgers restaurants, you can expect nothing less than excellent. That is why we cook each menu item fresh to order, the way you deserve it. Our team members are trained and experienced in making sure each location is clean and inviting to everyone. So you can sit and enjoy your meal and plan for your next visit.

JRI Hospitality Is Proud of Freddy’s Customer Service

As the owner and operator of over 70 Freddy’s restaurants, we’re proud of what the franchise has accomplished. We strive to provide excellent service in every restaurant and our dedication is being noticed by the media and customers alike. Visit one of our restaurants and see why our customer service was ranked number one in the U.S.